![]() For faculty and staff, please contact Tech Services if you need a hardware token. ![]() For more info on Duo MFA, visit our Duo MFA FAQ Page. Faculty and Students are excluded from this change, only staff accessing Peoplesoft EIS services like myUNT or myLS will be affected. If you lose your hardware token or forget it at home or the office, you can still contact Tech Services for a One-Time Passcode (OTP). To minimize disruptions to your workflow, our administrators have designed the MFA prompt to appear only once every 24 hours. As stated above, you can use the Duo hardware token or security keys as the second authentication factor. The attackers hope that the recipient will eventually grow tired of (or become “fatigued” by) the repeated requests and eventually approve the login - giving the attacker access to the account.Īlthough not as secure, you can still use SMS (text message) as your second factor. Additionally, we have seen an increase in “MFA fatigue” or “MFA prompt bombing” attacks where threat actors repeatedly use the “Call Me” feature to harass users to accept the second factor request. We want to use the most secure MFA methods available to protect university data, accounts, and systems. If you need additional assistance, please contact Tech Services at 978-934-HELP. Please visit manage your settings and configure your device for Duo verified push. Aug12:26 PM 0 Cisco-owned multi-factor authentication (MFA) provider Duo Security is investigating an ongoing outage that has been causing authentication failures and errors. If your 2FA needs extend into areas that Microsoft’s MFA doesn’t reach, such as workstation password based logins, then you would need to use a third party product and since users don’t want more than one solution you would then extend that choice into all 2FA needs. If you have tried the suggestions here but cannot get Duo Push working or reactivate your device yourself, contact the FINRA Support Center at (301) 590-6500. Refer to Section 2 (Step 4) of the FINRA MFA Guide for details. It is the most convenient and secure option for the second factor. If you cannot get Duo Push working on your own, log in with a passcode generated by the Duo Mobile application. Duo continues to pioneer MFA-approaches that keep your business a step ahead of the next threat. Remaining choices for the second authentication include:Ĭurrently 83% of our campus community use the Duo verified push via the Duo mobile application. If you don’t stop and read about the latest infosec news, Duo product updates, security research and more, you could miss it. On Thursday, June 1,2023, we will be removing the Duo phone call (“Call Me”) option to authenticate when logging into all UMass Lowell systems protected by Duo. As part of this, we will be making a change to our Duo multi-factor authentication practices to enhance security. To get an account and begin using it immediately, visit the Zoom login page, sign in with your NetID and password, and authenticate using Duo MFA. Cisco-owned multi-factor authentication (MFA) provider Duo Security is investigating an ongoing outage that has been causing authentication failures and errors starting three hours ago. UML Information Security is continually evaluating cybersecurity protocols and practices to ensure the safety of our UMass Lowell community and systems.
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